FREQUENTLY
ASKED
QUESTIONS
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An original has an element of hand embellishment (like acrylic paint or gold leaf) and there is only one available.
A Limited Edition Art Print is a print, but the ‘Limited Edition’ part means there are only a certain number of prints available, ever. The smaller the Edition, the more valuable. Each Limited Edition Art Print is numbered and signed. For example, if you buy the first of an Edition of 10, the number will be 1/10. The lower the number, the more valuable it is, especially once Editions are sold out.
Some artists offer Open Edition Art Prints, which means there is no limit to the number printed, making it more widely available, but less valuable.
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Yes. International tracked delivery is available for BOOKS, for FREE. You will receive tracking information once your order has been shipped.
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No. Given the fragile nature of framed art with glass, all ART is to be collected from Linton & Kay Galleries, in Western Australia. Once you place your order, you will be contacted with collection details.
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You can select any option. You will receive an email notification when your art is ready, along with collection details. And you will receive an email notification when your book / books have been shipped.
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Please allow a week for books to be printed, plus delivery time. Once your order is shipped you will receive tracking information with an estimated delivery date.
Originals will be ready to collect within a few days, as they are already at Linton & Kay. You will be notified when your order is ready to collect, along with collection details.
Please allow up to 8 weeks for Limited Edition Art Prints, as each piece is printed and framed especially for your order, by professionals who take great care in their work.
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You may cancel an order within 12 hours of placing it and receive a full refund. Simply email me and I will process your refund.
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You may request a refund for an Original, providing it has not been collected. You can view it at the gallery, and not take it if you decide it is not for you. Simply email me to start the returns process.
Since Limited Edition Art Prints and books are produced specifically to order, they cannot be returned.